This statement was last updated on 11th May 2026.

Introduction 

Hangul is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights in relation to personal data. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection. 

As used in this privacy statement, “Hangul”, “us”, and “we” refer to the Hangul network and/or one or more of its subsidieries that may process your personal information. The data controllers of your personal information is Hangul and its subsidieries. 

Hangul processes personal data for numerous purposes. Our policy is to be transparent about why and how we process personal data. 

Click on the links in our index to take you to the more detailed sections of this privacy statement.

To find out more about our specific processing activities, go to our processing activities.

Our legal grounds for processing your personal data

Your local law may require us to set out in this privacy statement the legal grounds on which we rely in order to process your personal information. In such cases, we rely on one or more of the following processing conditions:

• our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses and the legitimate interests of our clients in receiving professional services from us as part of running their organisation (provided these do not interfere with your rights);
• our legitimate interests in developing and improving our businesses, services and offerings and in developing new Hangul technologies and offerings (provided these do not interfere with your rights);
• to satisfy any requirement of law, regulation or professional body of which we are a member (for example, for some of our services, we have a legal obligation to provide the service in a certain way);
• to perform our obligations under a contractual arrangement with you; or
• where no other processing condition is available, if you have agreed to us processing your personal information for the relevant purpose.

Transfers of personal data

Cross-border transfers

If we process your personal information, your personal information may be transferred to and stored outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information.

Where we collect your personal information within the EEA, transfer outside the EEA will be only:

• to a recipient located in a country which provides an adequate level of protection for your personal information; and/or
• under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses approved by the European Commission.

Third Party Providers

We may transfer or disclose the personal data we collect to third party contractors, subcontractors, and/or their subsidiaries and affiliates. Third parties support the Hangul Network in providing its services and help provide, run and manage IT systems. Examples of third party contractors we use are providers of identity management, website hosting and management, data analysis, data backup, security and cloud storage services. The servers powering and facilitating our IT infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.

The third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by Hangul, and to flow those same obligations down to their sub-processors.

Other disclosures

We may also disclose personal information under the following circumstances:

• with professional advisers, for example, law firms, as necessary to establish, exercise or defend our legal rights and obtain advice in connection with the running of our business. Personal data may be shared with these advisers as necessary in connection with the services they have been engaged to provide;
• when explicitly requested by you;
• when required to deliver publications or reference materials requested by you;
• when required to facilitate conferences or events hosted by a third party;
• To law enforcement, regulatory and other government agencies and to professional bodies, as required by and/or in accordance with applicable law or regulation. Hangul may also review and use your personal information to determine whether disclosure is required or permitted.

Our processing activities

To find out more please go to the sections of this statement that are relevant to you.

Business Contact & Corporate Clients

Collection​ ​of​ ​personal​ data

Hangul processes personal data about contacts (existing and potential Hangul clients and/or individuals associated with them).

This includes name, employer name, contact title, phone, email and other business contact details. In addition, we may record information about our interactions with contacts.

Use​ ​of​ ​personal​ data

Personal data relating to business contacts may be used for the following purposes:

• Administering, managing and developing our businesses and services
  This includes:
  • managing our relationship with clients;
  • developing our businesses and services (such as identifying client needs and improvements in service delivery and learning more about a client relationship opportunity);
  • analysing and evaluating the strength of interactions between Hangul and a contact;
  • performing analytics, including producing metrics for Hangul leadership, such as on trends, relationship maps, sales intelligence and progress against account business goals;
  • administering and managing IT systems, websites and applications; and
  • hosting or facilitating the hosting of events
• Providing information about Hangul and its services
  • We use client business contact details to provide information that we think will be of interest about Hangul and its services, in accordance with any permissions required by law. This may include industry updates and insights, other services that may be relevant and invites to events.
• Hangul does not sell or release personal data to third parties for purposes of allowing them to market their products and services without consent from individuals to do so.

Data retention

Personal data will be retained for as long as we have, or need to keep a record of, a relationship with a business contact, which is for the duration of our relationship with a contact or their organisation. Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights.  

Recruitment and Candidates

This section describes why and how we collect and use personal data in connection with our recruitment activities.

If your application is successful, we perform pre-employment screening checks as part of our onboarding process. Depending on the role you have applied for, these checks may include criminal records checks.

Collection of personal data

We collect personal data in connection with our recruitment activities as described below.

Most of the personal data we collect as part of our recruitment process is provided by you such as:

• Contact details (name, email, telephone number);
• Areas of interest;
• Username and password to apply for a role;
• CV, experience, education, academic and professional qualifications;
• Information provided as part of interviews and assessments;
• Diversity and equal opportunities data;
• Pre-employment screening information if your application is successful;
• Information about your and your immediate family’s financial relationships if your application is successful; and
• Bank account details if your application is successful.

We create personal data in connection with our recruitment activities such as

• Interview and assessment results and feedback; and
• Offer details

We obtain personal data from third party sources such as:

• References from your named referees
• Information from your referrer (where applicable);
• Results of screening checks (depending on the role applied for);
• Verification of information provided during the recruitment process by contacting relevant third parties (for example, previous employers, education and qualification providers) or using publicly available sources (for example, to verify your experience, education and qualifications); and
• Information from social media sites that you are a member of about your engagement with our recruitment campaigns.

Use​ ​of​ ​personal​ data

We process personal data for our legitimate interests to attract and secure the best talent to work with us as follows:

• To attract talent and market opportunities at Hangul including by arranging, hosting and participating in events, marketing and advertising opportunities and using recruiters to help find talent for us.
• To identify and source talent including by searching our talent pool and publicly available sources (such as professional networking and job websites of which you are a member).
• To process and manage applications for roles at Hangul, evaluate you for open positions that match your interests and experience throughout the Hangul network, manage your candidate profile, send you email notifications and other announcements, request additional information or otherwise contact you about your candidacy.
• To screen and select talent by evaluating your suitability for employment with Hangul, including through interviews and assessments and conducting background checks.
• To hire and onboard talent by making an offer to successful applicants and carrying out pre-employment screening checks.
• To conduct statistical analyses and create reports including for example regarding use of our careers websites, demographic analysis of candidates, reports on Hangul recruitment activities, and analysis of candidate sourcing channels.
• To administer and manage our careers websites and communicate with you about careers at Hangul.
• Any other purposes stated when you provide the information to Hangul.

Where allowed by law, we carry out criminal records checks for the following purposes:

• To comply with legal obligations to ensure an individual is eligible to work; 
• As permitted by law, to establish whether an applicant has committed an unlawful act or been involved in dishonesty, malpractice or other seriously improper conduct; or
• To comply with government and public sector clearance requirements.

Data retention

We retain personal data processed in connection with recruitment activities as follows:

• If your application is successful we retain relevant personal data as part of your employee record and your talent pool account (if you choose to join our talent pool).
• If your application is unsuccessful, we retain and use the information you provided to Hangul as part of your application for a reasonable period of time to deal with any matter which may arise in connection with your application, for purposes of contacting you regarding other employment opportunities and for our legitimate business purposes (for example, to make sure we do not contact an individual about a role they have already applied for) and for as long as you are a member of our talent pool (if you choose to join our talent pool).

Security

We have implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration or destruction. Only authorised persons are provided access to personal information; such individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted to or by us.

Your legal rights in relation to personal data

You may have certain rights under your local law in relation to the personal information we hold about you. In particular, you may have a legal right to:

• obtain confirmation as to whether we process personal data about you, receive a copy of your personal data and obtain certain other information about how and why we process your personal data
• the right to request for your personal data to be amended or rectified where it is inaccurate (for example, if you change your address) and to have incomplete personal data completed
• The right to delete your personal data in the following cases:
  • the personal data is no longer necessary in relation to the purposes for which they were collected and processed;
  • our legal ground for processing is consent, you withdraw consent and we have no other lawful basis for the processing;
  • our legal ground for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to the processing and we do not have overriding legitimate grounds;
  • you object to processing for direct marketing purposes;
  • your personal data has been unlawfully processed; or
  • your personal data must be erased to comply with a legal obligation to which we are subject.
• The right to restrict personal data processing in the following cases:
  • for a period enabling us to verify the accuracy of personal data where you contested the accuracy of the personal data;
  • your personal data have been unlawfully processed and you request restriction of processing instead of deletion;
  • your personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data is required by you to establish, exercise or defend legal claims; or
  • for a period enabling us to verify whether the legitimate grounds relied on by us override your interests where you have objected to processing based on it being necessary for the pursuit of a legitimate interest identified by us.
• The right to object to the processing of your personal data in the following cases:
  • our legal ground for processing is that the processing is necessary for a legitimate interest pursued by us or a third party; or
  • our processing is for direct marketing purposes.
• The right to data portability
  • The right to receive your personal data provided by you to us and the right to send the data to another organisation (or ask us to do so if technically feasible) where our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you and the processing is carried out by automated means.
• The right to withdraw consent
  • Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis).
• If you consider that the processing of your personal data infringes the law, you may have the right to lodge a complaint with the data protection regulatory authority responsible for enforcement of data protection law in the country where you normally reside or work, or in the place where the alleged infringement occurred.

Changes to this privacy statement

This privacy statement was last updated on 11th May 2026.

We may update this privacy statement at any time by publishing an updated version here. So you know when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to review this privacy statement periodically to be informed about how we are protecting your information.

Contact us

• Please submit a request to exercise a legal right in relation to your personal data, or an enquiry if you have a question or complaint about the handling of your personal data.
• Request to delete your Hangul.com or 365 app account. This process may take up to 30 days.
• For anything else, please use our general contact form.

You may also contact us at the following postal address:

Hangul FZE
Website: thehangul.ai
Email: contact@thehangul.ai
Address: SRT-FLR25-25.01-E17.01 Sheikh Rashid Tower Dubai World Trade Centre Dubai, UAE